Answers, In Plain English

White glove moving is the highest tier of moving service: trained, uniformed crews pack, pad, transport, and install your belongings with specialty handling for fine art, antiques, pianos, and designer furniture. At Curtis Specialized Moving & Storage in Dallas, it includes floor protection, photo-documented inventory, placement, and debris removal.

Regular movers transport boxes; white glove movers manage the entire process — professional packing, custom crating, climate-controlled transport, inventory documentation, furniture placement, art hanging, and cleanup. Crews are senior specialists trained on high-value items, and the job is not done until the home is finished, not just unloaded.

White glove moving is worth it when your belongings’ value — financial or sentimental — exceeds the cost of replacing them. For fine art, antiques, pianos, mirrors, and designer furnishings, professional handling, valuation coverage, and single-day installation typically cost far less than a single damaged piece.

Interior designers, luxury homeowners, executives, professional athletes, art collectors, museums, galleries, builders, and businesses use white glove movers. Curtis serves all of these across Dallas, including Highland Park, University Park, Preston Hollow, Plano, Frisco, Southlake, and Westlake.

Curtis Specialized Moving & Storage is a family-owned Dallas company whose senior management team has 152 combined years with the company. CEO Jamie Furrate has led Curtis since 2003, and several team members have served since the 1990s.

Yes. Curtis Specialized Moving & Storage operates under MC 479354C, US DOT 547759, and TX DOT 005884025C, is BBB accredited, and offers declared valuation coverage for items in transit and in storage. Certificates of insurance are issued for buildings that require them.

Curtis serves the entire Dallas–Fort Worth metroplex — including Dallas, Highland Park, University Park, Preston Hollow, Uptown, Lakewood, North Dallas, Plano, Frisco, Southlake, and Westlake — plus long-distance white-glove moves and shipments nationwide. Deliveries outside DFW are quoted individually.

It is the Curtis standard: every move is planned, executed, and walked through with the client until it is right — and then finished a step better than promised. The company’s reputation among Dallas designers and collectors is built on that final walkthrough, not the first mile.

Luxury residential moves in Dallas are quoted by crew size and hours. Curtis publishes its rates — delivery and installation crews (two installers and a truck), packing specialists at published rates, and a dedicated project manager on moves with four or more crew members — and provides a written quote after a walkthrough.

Yes. Every Curtis move with four or more movers or installers includes a dedicated project manager who plans sequencing, supervises the crew, and serves as your single point of contact from first box to final walkthrough.

Yes. Estate moves are a Curtis specialty: full inventory documentation, custom packing and crating, specialty handling for art, antiques, pianos, and wine, climate-controlled storage between homes when needed, and complete installation at the destination.

Yes. Curtis manages long-distance and cross-country white-glove moves from Dallas to anywhere in the United States, with the same packing standards, inventory documentation, and valuation coverage as local moves, plus coordinated delivery and installation at destination.

Book two to four weeks ahead for most Dallas moves, and six to eight weeks for large estates, long-distance moves, or end-of-month dates. Curtis can often accommodate urgent moves — call (214) 634-0304 to check availability.

Yes. The Park Cities are core Curtis territory. Crews are experienced with estate homes, narrow drives, protected floors and finishes, HOA and building requirements, and the discretion expected in Highland Park and University Park.

Yes. Curtis handles luxury high-rise moves across Dallas and Uptown, including certificates of insurance for building management, elevator reservations, dock scheduling, and protection for lobbies and corridors.

Yes. Curtis manages downsizing moves end to end: what moves with you is packed and installed in the new home; the remainder can go to climate-controlled storage, be delivered to family, or be crated and shipped anywhere in the country.

Yes, and it is simpler that way. Curtis operates its own secured, climate-controlled Dallas warehouse, so items can flow from your home into storage and back out to your next home under one inventory, one team, and one point of accountability.

Three things: people (senior crews and 152 combined leadership years), process (an 18-step white-glove process from consultation to final walkthrough), and transparency (published pricing and photo-documented inventory). Most movers unload and leave; Curtis is finished when the home is finished.

Yes. Curtis relocates offices, executive suites, and corporate facilities across Dallas–Fort Worth, typically on nights and weekends to minimize downtime, with systematic labeling, furniture disassembly and reinstallation, and certificates of insurance for both buildings.

Curtis plans office moves to the hour: pre-move labeling and floor plans, after-hours and weekend execution, dedicated project management, and crews sized so employees leave Friday and work Monday. Note that published after-hours rates apply after 5:00 PM and on weekends and holidays.

Yes. Executive suites get white-glove treatment: fine art and mirrors handled by senior installers, conference tables and casegoods disassembled and rebuilt, and everything placed per plan before staff return.

Yes. Curtis supports corporate relocation programs with white-glove household moves for executives and employees relocating to or from Dallas, coordinated through a single account contact for HR or the relocation manager.

Yes. Office furniture, workstations, and FF&E can be inventoried and held in Curtis’ climate-controlled Dallas warehouse between leases or during build-outs, then delivered and reinstalled when your space is ready.

Designer receiving is a warehouse service for interior designers: a company like Curtis accepts deliveries from all your vendors and carriers, inspects and photographs each piece on arrival, files damage claims evidence, stores everything in climate control, and delivers the complete project for installation in a single day.

Because freight arrives damaged more often than clients ever see. A receiving warehouse catches damage while claims are still easy, eliminates dozens of client-site deliveries, protects pieces in climate control, and lets the designer reveal a finished room in one installation day.

Every shipment is inspected and photographed the day it arrives. If there is damage, Curtis documents it immediately — photos, carrier paperwork, and notes — giving you the evidence needed for a claim while the delivery window is still open, and can coordinate repair or return handling.

Receiving — inspect, retrieve, and load out — is billed per shipment by weight. Warehouse labor for assembly, photos, or inventory pulls and uncrating are billed at published rates.

As long as the project needs. Received shipments include a five-calendar-day grace period; after that, secured climate-controlled storage accrues per cubic foot per 30-day period, billed daily, so you only pay for the time you use.

Yes — that is the point of receiving. Curtis consolidates months of vendor deliveries in the warehouse, then delivers, places furniture, hangs art and mirrors, sets lamps, removes every carton, and walks the space with you, typically in a single orchestrated installation day.

Yes. Curtis provides showroom services across Dallas — receiving, storage, transfers between showroom and client, and white-glove delivery to end clients — and is experienced with the Dallas Design District and to-the-trade workflow.

Call (214) 634-0304, text (469) 484-6742, or use the designer account form on curtisms.com. You’ll get a dedicated contact, instructions for routing vendor POs to the Curtis dock at 460 W. Mockingbird Lane, and access to inventory reporting for every project.

Label every vendor shipment with the designer’s name, the project or sidemark, and a PO number. Items received without proper account information incur a research fee, so accurate sidemarks save money and time.

Yes. Warehouse staff photograph and log every received piece, and can pull items for viewing appointments or provide photos and condition notes for client presentations at the standard warehouse labor rate.

Climate-controlled storage maintains stable temperature and humidity year-round, protecting wood furniture, upholstery, fine art, pianos, wine, and electronics from the swings that cause warping, cracking, mold, and finish damage. Curtis operates secured climate-controlled storage at its Dallas warehouse.

Curtis bills secured climate-controlled storage by the cubic foot per 30-day period, accrued daily. Fine art, pianos, and wine store in a dedicated climate tier. You pay for the space your items occupy — not a fixed unit size.

Dallas summers push unconditioned storage well past 100°F with high humidity. Heat and moisture warp veneers, crack solid wood, lift marquetry, damage finishes, ruin wine, and detune pianos permanently. Climate control holds conditions steady, which matters more in Texas than almost anywhere.

Yes. Curtis storage is secured, monitored, and staffed by warehouse professionals — items are vaulted, inventoried, and accessible only through Curtis personnel, with every retrieval logged.

Yes, by appointment. Warehouse staff will pull your items for viewing or partial retrieval at the published warehouse labor rate. Because items are vault-stored and inventoried, requests are precise — you name the piece, we retrieve it.

Yes. Storage accrues daily at Curtis, so short-term storage between closings is economical — your goods move from the old home into climate-controlled vaults and out to the new home on your schedule, under one inventory.

Yes. Pianos store in Curtis’ dedicated fine art, piano, and wine climate tier, padded and vaulted, with soundboard-safe stable humidity — and Curtis crews handle the pickup and redelivery.

Yes. Curtis offers climate-stable wine storage in the fine art tier — appropriate for collections in transition during a move, renovation, or estate settlement.

Curtis offers declared valuation coverage for stored items at modest published annual rates, billed monthly. Discuss your declared values when items enter storage so coverage matches what the pieces are worth.

There is no long lease — storage accrues daily with a small monthly minimum. A five-calendar-day grace period applies to received shipments before storage charges begin.

Fine art moves under museum discipline at Curtis: condition-checked, wrapped in appropriate materials (glassine, corner protection), custom-crated when warranted, transported padded and strapped in climate-appropriate equipment, and installed on engineered hardware — level, at height, documented before and after.

Yes. Curtis builds custom crates engineered to each piece — paintings, sculpture, mirrors, chandeliers, and antiques — for local moves, storage, and nationwide shipping. Uncrating at the destination is billed per crate at published rates.

Yes. Statuary installation and handling is a published Curtis specialty — two installers and a truck, with additional rigging personnel or equipment quoted in advance for heavy or complex pieces.

Antiques get senior crews, blanket-and-pad wrapping matched to the finish, custom crating for fragile casework, climate-controlled transport and storage, and photo-documented condition at every handoff — because a 200-year-old finish does not forgive shortcuts.

Yes. Curtis moves grand, baby grand, and upright pianos using piano boards, skids, and crews trained in stair and threshold work, with climate-controlled storage available when the new home is not ready.

Mirror handling and installation sends two senior installers and a truck: wall assessed, anchors engineered to weight and wall type, the mirror padded and gloved through the house, hung level, and cleaned before the crew leaves.

Yes. Chandelier handling and installation is performed by two senior installers with a truck, including padded rigging and careful crystal handling; special lifts or equipment are quoted in advance, and Curtis coordinates with electricians for wiring.

Yes. Cleaning is part of Curtis’ art, mirror, statuary, tapestry, and chandelier service — pieces are installed and finished ready for the room, and maintenance visits can be scheduled for existing installations.

Yes. Tapestries and fine textiles are handled with acid-free materials, rolled or supported correctly, and mounted with appropriate hardware — one of Curtis’ named specialty services.

Yes. Curtis crates and ships high-value pieces nationwide with declared valuation coverage in transit, photo documentation at both ends, and white-glove delivery partners at destination.

Yes. Curtis packing specialists work at published rates plus materials, packing everything from full estates to a single cabinet of crystal, with materials matched to each item — dish packs, wardrobe cartons, glassine, acid-free tissue, and custom crates.

Absolutely. Many clients pack everyday items and leave breakables, art, and high-value pieces to Curtis. Note that valuation coverage applies differently to owner-packed boxes, since the carrier cannot verify their condition — ask your advisor where the line makes sense.

Keep jewelry, cash, medications, passports and documents, firearms, and irreplaceable small valuables with you personally. Movers also cannot transport hazardous materials — propane, paint thinners, aerosols, and most chemicals should be safely disposed of before moving day.

Crating is quoted per piece based on dimensions, fragility, and materials, with packing labor at published rates. Uncrating at destination is billed per crate. Your written quote itemizes every crate before work begins.

Yes. Curtis supplies all professional materials — cartons, dish packs, wardrobes, paper, bubble, glassine, and crate lumber — billed with packing labor, so you never source supplies yourself.

Curtis white-glove delivery (two installers and a truck, one-hour minimum) includes floor and threshold protection, gloved handling, placement in the room, assembly, packaging removal, and photo confirmation — not a box left at the door.

Yes. Installers assemble beds, tables, casegoods, and designer furniture as part of delivery and installation, and warehouse assembly before delivery is available when you want pieces arriving room-ready.

Yes — deliveries outside DFW are quoted individually by distance and scope. Call (214) 634-0304 for pricing. Within DFW, a modest fuel surcharge applies based on zip code.

Charges begin when the crew starts pulling and loading your stock at the warehouse (when applicable), and travel time is billed dock to dock — from warehouse departure to warehouse return. After-hours, weekend, and holiday work bills at the published premium rate.

Yes. Every Curtis delivery ends with cartons, padding, and packaging removed from the home. Volume disposal from large receiving projects carries a discretionary fee.

Often, yes. Curtis dispatch can frequently accommodate urgent white-glove deliveries within DFW — call (214) 634-0304 and ask for scheduling; after-hours emergency work bills at the published premium rate.

Three ways: request a quote at curtisms.com, call (214) 634-0304, or text (469) 484-6742. For larger moves, Curtis walks the job on site or by video, then issues a written quote using its published rates — so you approve exact numbers, not estimates on a napkin.

Yes — unusually for luxury moving, the complete CSMS price list is published on the pricing page at curtisms.com, covering every service from delivery and installation to climate-controlled storage and certificates of insurance. Transparent rates are a core Curtis commitment.

Valuation coverage is declared-value protection for repair or replacement, at modest published rates for transit and storage. For fine art, antiques, and designer pieces, declare real values — it is inexpensive relative to what it protects.

Hourly rates are competitive with quality Dallas movers, and the published price list means no surprise charges. What differs is what the hours buy: senior crews, specialty handling, documentation, and installation. Damage avoided on one significant piece typically exceeds the entire price difference.

Yes — work after 5:00 PM, on weekends, and on holidays bills at the published premium rate, stated in advance on the price list. Corporate moves often choose after-hours intentionally, trading a modest premium for zero business downtime.

A COI proves the mover’s insurance to your building before crews arrive. Most Dallas high-rises and office buildings require one. Curtis issues COIs promptly on request — tell your advisor the building name and it is handled.

Travel is billed dock to dock — from the time the truck leaves the Curtis warehouse until it returns — which is standard for Dallas white-glove service and stated plainly on the published price list, plus a modest fuel surcharge by zip code.

Coverage is not mandatory, but declared valuation coverage is strongly recommended for any move involving items of real value. Basic carrier liability is minimal by law; declared coverage is how high-value moves are properly protected.

Request a quote online, call (214) 634-0304, or text (469) 484-6742. After your consultation and written quote, dispatch confirms your date and a scheduling manager becomes your contact — Curtis has a dedicated dispatch team led by a 20-year company veteran.

Fall through early spring offers milder weather and easier scheduling; summer and month-end dates book heaviest. For climate-sensitive items — art, pianos, wine — Curtis’ climate-controlled equipment and storage make even August moves safe.

Confirm building requirements (COIs, elevator reservations), keep personal valuables and documents with you, flag anything you want specially handled, clear driveways for truck access, and walk the home with the crew chief at start and finish. Curtis sends a preparation checklist with every confirmation.

A senior advisor tours the home noting inventory, access, stairs and elevators, fragile and high-value pieces, and anything needing crates or rigging. That walkthrough becomes your written plan and exact quote — it is the single best predictor of a flawless move day.

Yes. Curtis regularly holds furnishings in climate-controlled storage during renovations, coordinates with builders and designers, and delivers when the site is genuinely ready — one truck day instead of dodging trades for weeks.

You or an authorized representative should be present at start and finish — to confirm the plan and to approve the final walkthrough. Many designer and estate clients authorize Curtis to work with a house manager or the designer directly.

Every item entering the Curtis system is tagged, photographed, and logged — at packing, at receiving, and into vault storage. You (or your designer) can request the inventory, schedule viewings, and retrieve specific pieces, with every movement recorded.

It is received at the dock, inspected against the carrier’s paperwork, photographed, checked for damage, and logged to your account the same day — then vaulted into climate-controlled storage. A five-day grace period applies before storage charges begin.

Curtis researches unidentified shipments against open accounts and POs — a research fee applies, which is why clear sidemarks (designer name, project, PO) on every vendor shipment matter.

Yes. Warehouse staff photograph items on request — for insurance, client presentations, or your records — at the published warehouse labor rate.

Call or email your item request; warehouse staff pull it from the vault at published labor rates, and Curtis either stages it for pickup, schedules a viewing, or white-glove delivers it. Inspect-retrieve-and-load-out is billed at published per-shipment rates.

The Curtis warehouse and offices are at 460 W. Mockingbird Lane, Dallas, TX 75247 — centrally located minutes from the Dallas Design District, the Park Cities, and Dallas Love Field, with dock receiving for all carriers.

Yes — Curtis is family-owned and Dallas-based, operating from 460 W. Mockingbird Lane since long before ‘white glove’ was a buzzword. Local crews, local leadership with 152 combined years, and a local reputation with Dallas designers, museums, and families.

Yes. Curtis handles long-distance residential and specialty moves nationwide — packed, crated, inventoried, and covered by declared valuation — with white-glove installation coordinated at destination.

Yes. Curtis moves offices, showrooms, galleries, and institutions, and has supported major Dallas cultural events including the Art Ball at the Dallas Museum of Art and The Crystal Charity Ball.

Yes. Curtis crews work daily throughout the northern metroplex — Plano, Frisco, Southlake, Westlake, and beyond — with a modest fuel surcharge by zip code within DFW.

Yes — most Curtis office relocations run Friday evening through Sunday so business resumes Monday morning. Weekend work bills at the published premium rate, which nearly always costs less than a day of lost operations.

A uniformed crew arrives on schedule, the crew chief walks the plan with you, floors and thresholds are protected before anything moves, items are wrapped and loaded to inventory, and the day ends with placement and a walkthrough — not a driveway full of boxes.

The last step of every Curtis job: the crew chief tours the finished space with you room by room, confirms placement, resolves anything imperfect, and removes all debris and materials. The job is complete when you approve it — then Curtis invites you to Rate Us.

Report it immediately to your project manager or (214) 634-0304. Because Curtis photo-documents inventory at packing and delivery, claims are straightforward: condition is verified against documentation and resolved under your declared valuation coverage promptly.

Yes — return visits for art and mirror hanging as rooms come together, furniture rearrangement, packing-material pickup, and ongoing climate-controlled storage for what did not make the floor plan. Many clients keep a Curtis account open long after the move.

Yes. Art, mirror, and chandelier installation is a standing service by senior installation teams — many clients move first, live in the space, then schedule a dedicated hanging day with the same team.

Use the Rate Us link in the main menu at curtisms.com — it takes about a minute. Reviews from designers, families, and businesses are how Curtis’ next client finds them, and the team reads every one.

A named person with a direct extension — not a call center. Sales, scheduling, warehouse, and accounting each have direct lines listed on the About page, and most of the team has been with Curtis for a decade or more.

Office hours are weekday business hours at (214) 634-0304; text (469) 484-6742 anytime. Moves and deliveries are scheduled seven days a week, and the website’s quote form responds around the clock.

Yes. Heavy and awkward specialty items — safes, home gym equipment, large planters, garden statuary — are handled with the proper boards, skids, and crew sizing, quoted in advance so the right equipment arrives with the truck.

Yes. Curtis regularly runs combined moves — an executive’s residence and their office or studio — under one project manager, one inventory, and one schedule, which is simpler and usually less expensive than hiring two companies.

Yes. For many moves, a video walkthrough with a senior advisor replaces the on-site visit: you walk the home on your phone, Curtis notes inventory and access, and your written quote follows — usually the same day.

Turn key delivery means Curtis manages the entire furnishing supply chain for a project — receiving every vendor’s freight, inspecting and staging it in the warehouse, then delivering and installing the complete space (furniture placed, art hung, cartons removed) so it is ready the moment your client walks in.

Yes. Builders, developers, and hospitality groups use Curtis for model homes, show units, amenity spaces, and FF&E logistics — warehouse staging keeps freight off the job site, and installation is scheduled the moment construction clears.

Yes. Curtis Specialized Moving & Storage is accredited by the Better Business Bureau and displays its BBB profile on curtisms.com, alongside its federal and Texas operating authority (MC 479354C, US DOT 547759, TX DOT 005884025C).